Help Center
Get help with bookings, listings and pay
Most answers live in My Bookings, My Orders or the policies below. If you still need a person, call Hyderabad support, WhatsApp the booking number, or use Contact us.
Last updated 22 August 2026
Guides
Cancel a booking
When the button is available and what happens next.
Refunds
Hotels, tours, cabs, home services and timelines.
Cart & checkout
Qty, dates, UPI, card, net banking, wallet, cash.
Place Register
Vendor form, photos, admin review.
Terms of use
Accounts, listings, liability.
Privacy
Phone, location, who sees a booking.
Common questions
Website and app — is it the same account?
Yes. The 10-digit mobile number is the account. Google on the app still needs that number so we do not create a second user.
Why is my listing not on Posts?
New services stay pending until super admin accepts them. Rejected posts stay off the public feed. Edit and resubmit if you were asked to fix photos or price.
Nearby is empty.
Allow location, or browse a category from Home. Only accepted listings inside about 10 km of you show as nearby. You can still open All services without GPS.
Cart disappeared after I closed the tab.
Cart is saved in the browser. A different device, private window, or cleared site data starts empty. Sign-in does not currently sync cart across phones.
I paid but My Bookings is empty.
Sign in with the same number used at checkout. If you used pay after service, the booking still appears as awaiting or confirmed. Write to support with the time and listing name if nothing shows.
How do I become a vendor?
Tap Place Register, pick a category, fill the form, add photos and a map pin. When admin accepts, the listing is bookable and jobs land in My Orders.
Still stuck? The contact form reaches the same desk.
Contact us