Privacy policy

Book It All, Ambedkar Centre, Bhadrachalam, Telangana 507111, is the organisation that decides how account and booking data is processed. Write to bookitallinfo@gmail.com or use the contact form for privacy requests (access, correction, deletion where the law allows).

• Name, 10-digit mobile, optional email, and a hashed secret for the session — not a customer password on phone login.
• Google email if you continue with Google, always tied to the mobile you entered.
• Service address, stay dates, traveler count, pickup/drop notes, and cart contents until checkout.
• Booking records: amounts, tax, commission, status history, payment reference and method.
• Vendor listing fields, photos you upload, map coordinates, and review status (pending, accepted, rejected).
• Approximate location when you allow the browser or app to share it, used to sort nearby listings (about 10 km).
• Device session tokens in local storage so you stay signed in. See the cookie policy.

We use this data to create your account, show nearby services, price and confirm bookings, notify customers and vendors of status, run admin listing review, calculate partner wallets, and answer support tickets. We do not sell phone numbers to advertisers.

Messages and emails may be sent for booking created, payment success, and status changes. Transactional messages are part of providing the service.

• You — on Account, My Bookings, My Orders and your own listings.
• The vendor for a booking you placed (name, phone if needed to deliver, address, schedule, paid amount).
• The customer, for details needed to receive the service.
• Super admin — users, listings queue, bookings and finance, to operate the marketplace.
• Payment gateway and SMS/email providers when those are connected in production, only to complete the request.

We may disclose data if Indian law or a lawful order requires it.

Nearby search asks for GPS. If you refuse, listings still load without distance sorting, and city text on the listing may be used as a fallback. We store last known coordinates on field roles (for example drivers) when they are online, to assign nearby work — not to sell movement history.

Accounts and bookings are kept while the account is active and for a reasonable period after for tax, dispute and accounting needs. Uploaded listing photos stay with the listing until it is removed. Access tokens expire; you can sign out to drop the local session.

We use encrypted connections to the API, hashed credentials where passwords exist, and role checks so customers cannot open admin. No system is perfect — tell us at bookitallinfo@gmail.com if you think an account was misused.

Update your name from the sign-in flow when the number matches. Ask support to correct a booking address or to close an account after open jobs are settled. You can refuse location and still browse. Browser controls for cookies are described in Cookie policy.